Please enter your name:
Please enter your e-mail address:
Question  1
Please enter the casino name?

Question  2
Contacts name?

Question  3
Contact phone number?

Question  4
Contact address?

Question  5
Contact fax number?

Question  6
Contact email?

Question  7
Contact mobile (cell)?

Question  8
When do you expect to install the system?

Question  9
Has the system been budgeted for?

Yes

No

Not at Present
Question  10
How much is your allocated budget for systems?

Question  11
Do you have a current hardware supplier who you can purchase PC's servers and peripherals from?

Yes

No

Not at Present
Question  12
Do you have a dedicated IT (systems) department?

Yes

No

Not at Present
Question  13
Is the casino part of a group?

Yes

No

Not at Present
Question  14
If the casino is in a group are you interested in the system for all the sites?

Yes

No

Not at Present
Question  15
How many casinos are in the group?

Question  16
Do you wish to share information across the group?

Yes

No

Not at Present
Question  17
Is there a head office location separate from the casinos?

Yes

No

Not at Present
Question  18
Is the casino a 24 Hour Operation?

Yes

No

Not at Present
Question  19
Are there any special requirements EndX would need to know, such as specific legislation or data protection laws specific to the country?

Question  20
Is this a walk-in casino or do clients have to register each entrance?

Yes, walk-in casino

No, each entrance is recorded at reception
Question  21
Do you have Touchbet Roulette installed?

Yes

No

Not at Present
Question  22
Are you interested in our Club Assistant product?

Yes

No

Not at Present
Question  23
Are you interested in our Cage Assistant product?

Yes

No

Not at Present
Question  24
Are you interested in Marketing?

Yes

No

Not at Present
Question  25
Are you interested in our Player Tracking Assistant product?

Yes

No

Not at Present
Question  26
Are you interested in our Surveillance Assistant product?

Yes

No

Not at Present
Question  27
Are you interested in our Catering Assistant product (Food & Beverage, EPOS/Till Solution)?

Yes

No

Not at Present
Question  28
Are you interested in our Rota Assisant (Staff Scheduling product)? If so how many staff do you currently employ?

Question  29
Do you register players for membership\loyalty\bonus\player tracking systems?

Yes

No

Not at Present
Question  30
How many computer terminals/registration points will you require?

Question  31
Do you require point redemption booths/terminals (if so, how many)?

Question  32
Approximately how many people enter the casino per day on average?

Question  33
Do you wish to capture portrait photo images of players?

Yes

No

Not at Present
Question  34
Do you wish to scan images of passports/id's or signatures?

Yes

No

Not at Present
Question  35
Do you wish to use passport swipe readers to automatically register players based on OCR technology to read information from passports or ID cards?

Yes

No

Not at Present
Question  36
Do you take payment or offer promotions at the casino reception?

Yes

No

Not at Present
Question  37
Do you take foreign currency at the casino reception?

Yes

No

Not at Present
Question  38
Do you have tour groups where quick/mass registration is required?

Yes

No

Not at Present
Question  39
Do you wish to print\personalise plastic cards with photo image and player name? or will a volume printed card be used?

Standard pre-printed card

Personalise each card at point of issue

Not deicided yet or cards not yet in use
Question  40
Do you give out welcome packages or use promotional chips?

Yes

No

Not at Present
Question  41
Do you have any visit-based promotions (such as free key rings or additional bonus points on 100th visit, for example?

Yes

No

Not at Present
Question  42
How many membership or player loyalty type do you have (e.g. Gold card, Silver & Bronze)? Please list them?

Question  43
Please list marketing information that you record (e.g. favourite games played, favourite drink, favourite sport etc)?

Question  44
What player tracking grading system do you use?

Average Bet and Time at Table (i.e. Expected Win, Earning Potential or Theoretical Win)

Drop Only

No Automatic grading
Question  45
What points systems do you use?

Comp points and Bonus Points Generated

Comp points only

Bonus points only

Points systems not used
 
Question  46
How many Points redemption terminals would you require?

Question  47
Do you have junkets?

Yes

No

Not at Present
Question  48
How many reporting terminals do you require?

Question  49
Do you take deposits?

Yes

No

Not at Present
 
Question  50
Do you take debit\credit cards?

Yes

No

Not at Present
Question  51
When do you do the table soft count?

Same Day

Next Day

Multiple times during the day
Question  52
How do you process foreign currency?

Not used

Buy\Sell commissions

Different Buy and Sell Rates

Hold currency for redemption by same player only
 
Question  53
How many cash desk areas do you have (include hard count room, soft count room, chip bank, main bank etc)?

Question  54
How many cashier windows do you have?

Question  55
Are your table floats?

Rolling

Par (brought back to starting level at end of session)
Question  56
Please list the table types in use (e.g., Black Jack, Poker, American Roulette etc.)?

Question  57
Do you take tips?

Yes, we enter tips as one figure

Yes, we enter tips by each denomination

No we do not take tips
 
Question  58
What is your operating currency?

Question  59
Do you wish to print a paper audit (use slips) for all transactions?

Yes

No

Not at Present
Question  60
Do you issue winners cheques?

Yes

No

Not at Present
Question  61
How many gaming tables do you have in the casino?

Question  62
How many pits do you have?

 
Question  63
Do you wish to use pit terminals?

Yes, Touch Screen version

Yes, Standard windows interface version

No, not at present
Question  64
Do you want the Casino IPad as a management tool? If so how many?